Wholesale Policy

Products currently offered for wholesale are listed on our order form, which is periodically updated.

Payment: After you submit a purchase order you will receive an invoice within 2 business days via email. Payment by credit card is required prior to order shipment.  

Order Minimum: There is a $150 minimum for all orders. Products are sold in case-packs with minimum of 2 or 4 per scent/size.

Lead Time & Shipping: Most orders ship within 2 weeks (up to 3-4 weeks for larger orders) from our workshop in Medford, NY to addresses throughout the United States. In some instances, (for example, if you're waiting for soap to cure) TAT could be as long as 30 days. You will receive an estimated shipping date with your invoice.

We offer a flat rate $19 shipping charge for orders up to $499 and free domestic shipping on orders over $500. 

Packaging: Candles do not come with additional packaging. If you want to display the candles in their retail boxes we will gladly package the candles for you as we do for our retail customers. 

Return Policy: Gilded Olive Apothecary does not accept returns on wholesale orders. However, we do stand behind our quality and defective products may be returned at our expense within 15 days of delivery. Please contact us for return approval before shipping products back.

If any portion of your order was damaged in transit, contact us within 5 days of delivery with a list of the damaged products and pictures. Please keep the original packaging with the damage as it may be required for filing a claim with the shipping service. Let us know if you prefer a refund or an exchange for the damaged products.

For any questions or to file a claim please email valerie@gildedolive.com. 

Samples: A sampler package is available for purchase on our wholesale order form.

• Due to the nature of our products, Gilded Olive Apothecary does not do consignment.
• We are the sole distributor of our products on platforms such as Amazon and eBay.
• We must be notified if you want to sell our products online. We reserve the right to decline.
• We are open to discussing a drop shipping arrangement, but not at wholesale pricing.
• We have the right to refuse any order at any time, especially if we don't feel a particular store is a right fit for our products.
• We reserve the right to decline orders from stores within close proximity to each other in order to preserve the territorial integrity of our current retail partners who routinely order from us. We accept new stores within the same zip code as another retail partner on a case by case basis.

Place an order: If you are ready to place an order, you can do so by submitting a purchase order here. You will be sent an invoice within 2 business days that includes shipping costs and an estimated shipping date.